Contact us

If you have any questions,you can ask for help by contacting us below.

Customer Service Email

Customer Service QQ


Working time

weekdays 10:00-22:00

(response within 20 minutes)

Average processing time of cases

Trading problemsWithin 3 hours
Charge or withdraw arrival time problemsWithin 2 hours
KYC pass timeWithin 2 hours
Confirming time of apply to listWithin 48 hours
OthersWithin 30 minutes

We have listedhelpfiles for most common problems in the Help Center.To reduce your waiting time,you can visit the Help Center to solve the problem yourself.